Refund Policy

1. Refund Eligibility

a. Refund requests will only be considered within 3 from the date of purchase.

b. To be eligible for a refund, the user must provide a valid reason for dissatisfaction, such as technical issues, course content discrepancies, or other substantial concerns.

2. Non-Refundable Items

a. Certain items may not be eligible for a refund, including but not limited to:

• Courses that have been completed or partially completed.
• Courses purchased during promotional or discounted periods.
• Any downloadable or digital content.

3. How to Request a Refund

a. To initiate a refund request, users must contact our support team at info@cyntaxhealthprojects.com within the specified refund period.

b. Users are required to provide detailed information regarding the reason for the refund request and any supporting documentation.

4. Refund Process

a. Refunds will be processed within 15 days of the approval of the refund request.

b. Refunds will be issued to the original payment method used during the purchase.

5. Right to Deny Refunds

a. CHPLH reserves the right to deny refund requests in cases of suspected abuse, fraudulent activity, or violation of our terms of service.

6. Changes to Refund Policy

a. CHPLH may revise this refund policy at any time without notice. Users are encouraged to review this policy periodically for changes.

7. Contact Information

If you have any questions or concerns about our refund policy, please contact us at 0315-5205563.