FAQ

Q: How do i sign up for courses on Cyntax Health Projects Learning Hub?


To sign up, simply visit our website, click on "Sign In", make your account and fill the registration form. After account is created you can explore and choose the desired courses.


Q: What types of courses are available on the platform?


We offer a diverse range of courses, including professional development and skill-building in the field of entrepreneurship, healthcare and research. Explore our courses catalog to find courses that align with your interests and goals.



Q: Can I access course materials on mobile devices?



Yes, our platform is mobile-friendly. You can access course materials, videos, and quizzes from your smartphone or tablet, making learning convenient and flexible.


Q: How can I reset or recover my password?


Click on the "Forgot Password" link on the login page, and you'll receive instructions on how to reset your password via the email associated with your account.


Q: How long do I have access to a course after purchase?


Access periods vary by course. Check the specific course details for information on access duration. Most courses offer lifetime access.


Q: Can I receive a certificate upon course completion?


Yes, upon successful completion of a course, you will receive a certificate. You can download and share it to showcase your achievement.


Q: How do I track my progress within a course?


Your progress is automatically tracked as you complete modules. You can view your progress on the course dashboard and resume where you left off.


Q: What support is available if I encounter technical issues?


Our support team is ready to assist you. Contact on 0315-5205563 with details about the issue, and we'll work to resolve it promptly.


Q: How do I cancel or request a refund for a course?


You can initiate a refund request within 3 days of purchase by contacting our support team at ifno@cyntaxhealthprojects.com. Please review our refund policy for eligibility criteria.


Q: Can I share my course access with others, such as friends or colleagues?


No, sharing course access violates our terms of service. Each user must have their own account to ensure accurate tracking of progress and certification.